Payroll Self-Service

Using Payroll Self-Service, you can:
  • View/print your pay stub
  • Change Name, Address, Telephone and Email info
  • View/print your W-2s
  • View/modify your tax witholdings

New to Payroll Self-Service? Here are instructions on how to get started:

Quick Instructions on How to Log In and Navigate!

Still Need Assistance after reading the instructions?

Please EMAIL the CRG Payroll department:

(Instructions will not be given over the phone, you MUST email)

Management Employee Resources (CRG Team Homepage)

For CRG, Inc. Mgmt Staff Only:
  • View/print payroll/HR forms and documents
  • Access company calendar
  • Link to other important websites
  • A password is required to access this info

Employee Referral Bonus Submission

For CRG, Inc. Mgmt Staff Only:
  • Enter information of referred employee and referring employee
  • Instructions and eligibility requirements can be found in the Management Employee Resources.
  • A password is required to access this survey (see instructions)
  • Please email if you have any questions

Trainee Weekly Letter

For CRG, Inc. Shift & Manager Trainees Only:
  • Tell us what you did in training this week, and give feedback
  • A password is required to access this survey
  • Please contact your trainer if you have questions

W-2 Information

A Brief Word about W-2s:

Each year we receive thousands of requests for W-2 information. Please remember that the IRS deadline to process and mail W-2 data to current and former employees is January 31st. If you have not received your W-2 please be patient with us and the US Postal Service as we work to ensure that everyone receives their W-2.

Questions and Answers you may find helpful

I have not updated my address information. How do I make that change so that my W-2 is mailed to the correct place?
Address changes can be made the following ways:
  • Internet - click on the Payroll Self Service link above and you can login and update your address. You can also elect to receive your W-2 electronically. Refer to the instructions with login and password information if this is your first time logging in.
  • Mail – Carolina Restaurant Group
    Attn: Payroll Dept.
    8040 Arrowridge Blvd
    Charlotte, N.C. 28273
  • Fax – Requests to change address via fax must be sent to 704-525-7064
  • Email – Requests can be emailed to


I still have not received my W-2 and I need to prepare my taxes. How can I receive another copy of my W-2?
Current employees will receive their W-2 at their base store with payroll.
Former employees will receive their W-2’s via U.S. Postal Service mail.
All Tax Years: You can receive another copy and always have access to your W2 via the Payroll Self-Service link above. Click on the "Go to Payroll Self-Service" link, login, and then under the Pay tab you can click W-2 and print any year, including the current year.

I would like to file my current year taxes prior to the January 31st deadline of the issuance of my W-2. Can I contact the Wendy’s corporate office to have my last paycheck stub reprinted?
No. Unfortunately, our company’s computer system does not allow us the capability to reprint paychecks or paycheck stubs.

Employee Speak Up

Employee Speak Up Policy:

We believe our employees are our most important asset. We strive to maintain open channels of communications and are genuinely interested in the opinions and concerns of our employees. Should you have any questions, issues, or and employment decision you would like to discuss, please use this program.

Please use the following procedure:

Step 1: Contact your immediate supervisor or manager


Step 2: Call the Employee Relations Hotline at 1-704-940-1531 or 1-843-222-2905

Employment and Wage Verifications

Carolina Restaurant Group uses VerifyToday to service all employment and wage verification requests.

Please visit their website at

Legal Notice - Transparency In Coverage

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.